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Free PDF 2025 Health-Cloud-Accredited-Professional: Salesforce Health Cloud Accredited Professional Latest Exam Flashcards

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Salesforce Health Cloud platform is a cloud-based solution designed to help healthcare providers manage patient data and provide better care. The platform provides a comprehensive view of patients' health data, including medical history, medications, and treatment plans. The Salesforce Health Cloud Accredited Professional certification exam enables professionals to demonstrate their expertise in using the platform to improve patient care, streamline operations, and drive business value.

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Salesforce Health Cloud Accredited Professional Sample Questions (Q31-Q36):

NEW QUESTION # 31
A Health Cloud administrator is working to create an external facing site to allow patients to find providers within their network. The site is being built by Experience ClouD. The administrator needs to determine what access external users must be granted to allow patients to search and find Providers that fit selected criteri A.
Which object do the external user need read access to?

A. CareProviderSearchableField
B. CareProviderSearchConfig
C. HealthcarePractitionerFacility
D. CareProviderFacilitySpeciality

Answer: A

NEW QUESTION # 32
While working with a received document using Intelligent Document Automation, which three capabilities should a consultant leverage with Health Cloud out-of-the-box?

A. Automated Document Checklist Item Creation
B. Record Type Association
C. Document Rotation
D. Barcode Scanning
E. eFax Connection

Answer: A,B,D

Explanation:
A is correct because barcode scanning is a capability that can be leveraged with Health Cloud out-of-the-box using Intelligent Document Automation (IDA). IDA can scan and extract data from barcodes on documents, such as patient wristbands, lab reports, or medication labels.
B is correct because record type association is a capability that can be leveraged with Health Cloud out-of-the-box using IDA. IDA can associate a document with a specific record type based on the document type, such as consent form, referral letter, or discharge summary.
C is incorrect because eFax connection is not a capability that can be leveraged with Health Cloud out-of-the-box using IDA. IDA does not support receiving or sending documents via eFax. However, it is possible to integrate IDA with third-party eFax services using custom code or connectors.
D is correct because automated document checklist item creation is a capability that can be leveraged with Health Cloud out-of-the-box using IDA. IDA can create document checklist items for documents that are received and processed, and update their status based on the document processing stage.

NEW QUESTION # 33
Which two actions should be completed by health cloud admin in order to leverage the health cloud utilization management capabilities?

A. Install the heath cloud unmanaged package extension
B. Install the health cloud care request extensions managed package.
C. Assign the health cloud social determinants permission set
D. Install the health cloud managed package
E. Assign the health cloud foundation permission set

Answer: B,D

Explanation:
According to the Salesforce documentation3, to leverage the health cloud utilization management capabilities, you need to install the health cloud managed package and the health cloud care request extensions managed package. The health cloud managed package contains the core objects, fields, tabs, apps, components, and more that are required for health cloud functionality. The health cloud care request extensions managed package contains additional objects, fields, tabs, apps, components, and more that are specific to utilization management3.
Reference and details below.

NEW QUESTION # 34
Which three terms can a Life Sciences company track about a Care Program using Program Management in Health Cloud? (Choose three)

A. The budget & expense of the company's associated Care Program.
B. The multiple marketing campaigns that enrollees are subjected to as part of the Care Program.
C. The products that are associated with a given Care Program.
D. The Plans that enrollees have been engaged in as part of the Care Program.
E. The clinical indicators that need to be monitored in the Care Program.

Answer: B,C,D

NEW QUESTION # 35
Bloomington Caregivers is looking to migrate from Service Cloud to Health Cloud to take advantage of the prebuilt healthcare features and functionality. Which three prerequisites should Bloomington Caregivers' administrators complete to successfully install the Health Cloud managed package in its org?
Choose 3 answers

A. Log a support case to have person accounts enabled.
B. Enable data protection details available in records.
C. Enable Chatter settings from Setup.
D. Enable contacts to relate to multiple accounts.
E. Enable person accounts from Setup.

Answer: A,C,D

Explanation:
Migrating from Service Cloud to Health Cloud requires several prerequisites to ensure successful installation and functionality of the Health Cloud managed package:
Key Prerequisites:
Log a Support Case to Enable Person Accounts (Option B):
Health Cloud relies on Person Accounts to manage patients as individuals.
Administrators must contact Salesforce Support to enable Person Accounts in the org since this cannot be activated through Setup.
Enable Contacts to Relate to Multiple Accounts (Option C):
This functionality allows a contact (e.g., a patient) to be associated with multiple accounts, such as primary care providers, specialists, or insurance entities.
Navigate to Setup > Account Settings, and enable Contacts to Multiple Accounts.
Enable Chatter Settings (Option E):
Chatter is used in Health Cloud for collaboration and real-time updates.
Administrators must ensure Chatter is activated to support case discussions, timeline sharing, and other collaborative features.
Other Considerations:
Option A: While enabling data protection is important, it is not a prerequisite for installing Health Cloud.
Option D: Enabling Person Accounts is correct, but it is done via a support case (Option B).
Reference:
Health Cloud Installation Guide
Enabling Person Accounts
Contacts to Multiple Accounts

NEW QUESTION # 36
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