Shipping and Delivery

Welcome to reselling.thenewsoch.com We are committed to ensuring a smooth and efficient shipping experience for our customers. Please read our Shipping and Delivery Policy carefully to understand how we process your orders.

1. Order Processing Time

  • Orders are processed within 1-2 business days after successful payment confirmation.
  • Orders placed on weekends or holidays will be processed on the next working day.

2. Shipping Charges

  • Shipping charges, if applicable, will be displayed at the time of checkout based on your location and the items in your cart.
  • Free shipping may be offered on specific products or during promotional periods.

3. Delivery Time

  • Delivery times vary depending on your location and the shipping method chosen. Typical delivery timelines are:
    • Metro cities: 3-5 business days
    • Other locations: 5-7 business days
  • Delays may occur due to unforeseen circumstances such as weather conditions, strikes, or carrier issues.

4. Shipping Partners

We work with trusted shipping partners to ensure timely and secure delivery of your orders.

5. Tracking Your Order

  • Once your order is shipped, you will receive an email or SMS with the tracking details.
  • Use the provided tracking number to monitor the status of your shipment on the shipping partner’s website.

6. Delivery Address

  • Please ensure that your delivery address is accurate and complete at the time of placing the order.
  • We are not responsible for delays or failed deliveries due to incorrect or incomplete addresses.

7. Undelivered Packages

  • If a package is returned to us due to incorrect address, failed delivery attempts, or refusal to accept the package, we will contact you to arrange a re-delivery. Additional shipping charges may apply.

8. Damaged or Lost Packages

  • If your package arrives damaged, please contact our support team within 48 hours of receiving the order with clear photographs of the damage.
  • In the rare case of a lost package, we will coordinate with our shipping partner to resolve the issue and may issue a refund or replacement if deemed appropriate.

9. International Shipping

  • Currently, we ship only within India. International shipping is not available at this time.

10. Customer Support

For any shipping-related queries, feel free to contact us:

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